{"id":388,"date":"2021-04-14T07:22:11","date_gmt":"2021-04-14T07:22:11","guid":{"rendered":"https:\/\/www.wpstaq.com\/?page_id=388"},"modified":"2026-01-30T03:22:11","modified_gmt":"2026-01-30T03:22:11","slug":"support","status":"publish","type":"page","link":"https:\/\/www.wpstaq.com\/gb\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n        &#9776;\n                    <div class=\"fl-builder-content fl-builder-content-36353 fl-builder-template fl-builder-module-template fl-builder-global-templates-locked\" data-post-id=\"36353\"><div class=\"fl-module fl-module-photo fl-node-ezmocugr1b7x\" data-node=\"ezmocugr1b7x\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div role=\"figure\" class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<a href=\"https:\/\/www.wpstaq.com\/support\/\" target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-36352 size-medium\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-300x76.png\" alt=\"staq-logo-docs\" height=\"76\" width=\"300\" title=\"staq-logo-docs\"  itemprop=\"image\" srcset=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-300x76.png 300w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-1024x260.png 1024w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-768x195.png 768w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs.png 1225w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n                    <div class=\"fl-builder-content fl-builder-content-36333 fl-builder-template fl-builder-module-template fl-builder-global-templates-locked\" data-post-id=\"36333\"><div class=\"fl-module fl-module-html fl-node-q4nd60ia7gm8 sticky-ek-color\" data-node=\"q4nd60ia7gm8\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div class=\"fl-html\">\n\t<p class=\"kb-side-title\">Getting Started<\/p>\n\n<span class=\"kb-side-title-category\">Deployment<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/steps-to-minimise-or-avoid-downtime-when-taking-a-website-live\/\">Steps to Minimise or Avoid Downtime When Taking a Website Live<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/automate-permalink-structure-with-custom-deployment-script\/\">Automate Permalink Structure with Custom Deployment Script<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/integrating-git-with-staq\/\">Integrating Git for whole site environment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/create-site-wordpress-environment\/\">Create Site (WordPress environment)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-clone-an-existing-site-on-staq\/\">How to clone an existing site on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-create-a-staging-site\/\">How to create a staging site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-sync-a-staging-site-to-production\/\">How to sync a staging site to production<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-take-a-website-live\/\">How to take a website live (GoLive)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/go-live-with-a-subdomain\/\">Go Live with a subdomain<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/switch-an-existing-staq-site-to-a-brand-new-site\/\">Switch an existing Staq site to a brand new Staq site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/custom-deployment\/\">Customizing Deployment with CLI Commands<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Deployment - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/images-broken-in-slider-revolution-after-migration-or-cdn-deployment\/\">Images broken in Slider Revolution after migration or CDN deployment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/smart-slider-images-are-broken-after-taking-my-website-live\/\">Smart Slider images are broken after taking my website live<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Migrations<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-migrate-a-site-to-staq\/\">How to migrate a site to Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/do-you-support-multi-sites\/\">Do you support Multi-Sites?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/can-i-use-my-own-migration-plugin-like-updraft\/\">Can I migrate a site to Staq using a third-party plugin?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-export-a-website-from-staq-to-your-own-hosting-environment\/\">How to export a website from Staq to your own hosting environment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/accessing-the-old-website-or-server-using-the-hosts-file\/\">Accessing the Old Website or Server Using the Hosts File<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/when-a-migration-fails\/\">When a migration fails<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Staging<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-create-a-staging-site\/\">How to create a staging site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-sync-a-staging-site-to-production\/\">How to sync a staging site to production<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/transitioning-changes-from-staging-to-live-a-guide-to-synced-modifications\/\">Transitioning Changes from Staging to Live: A Guide to Synced Modifications<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/putting-a-live-site-back-into-dev-mode\/\">Putting a Live Site back into Dev Mode<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Site Management<\/p>\n\n<span class=\"kb-side-title-category\">Backups<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/creating-backups\/\">Creating Backups<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/restoring-a-backup\/\">Restoring a backup<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-download-your-backup-files\/\">How to download your backup files<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/why-dont-i-see-backups-for-a-particular-day\/\">Why Don&#8217;t I See Backups for a Particular Day?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-we-backup-plugins-themes-comprehensive-guide\/\">How our backup system works (comprehensive guide)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Client Reporting<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-client-pdf-reports\/\">How to setup Client PDF Reports<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/managing-overage-costs-and-alerts-on-staq\/\">Managing Overage Costs and Alerts on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/organizing-websites-with-labels-in-staq\/\">Organizing Websites with Labels in Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Passwords<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-bulk-reset-website-credentials\/\">How to Bulk Reset Website Credentials<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/resetting-password-inside-staq-doesnt-work\/\">Resetting Password Inside Staq Doesn&#8217;t Work<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-reset-website-password\/\">How to Reset Your Password Inside Staq Panel<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/understanding-staqs-one-click-wordpress-login-feature\/\">One-Click WordPress Login Feature<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enabling-popups-for-1-click-wordpress-access-in-supported-browsers\/\">Enabling Popups for 1-Click WordPress Access in Supported Browsers<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugin Automation<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-deactivate-or-delete-a-plugin-across-multiple-sites\/\">How to Deactivate or Delete a Plugin Across Multiple Sites<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/update-plugins-themes-1-click-to-update-everything\/\">Update Plugins\/Themes: 1-Click to update everything<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/wordpress-automatic-plugin-updater\/\">Enable automatic plugin and theme updates with regression testing and auto rollback<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-manually-update-plugins-themes-faster-using-staq-plugin-manager\/\">How to manually update Plugins\/Themes faster using Staq Plugin Manager<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugin Management - Global<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/convert-plugins-into-global-plugins-with-a-single-click\/\">Convert plugins into Global Plugins with a single click<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-enable-maintenance-mode\/\">How to enable Maintenance Mode<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/installing-a-plugin-on-multiple-websites-at-once\/\">Installing a plugin on multiple websites at once<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-update-plugins-across-all-sites-globally\/\">How to install or update Plugins\/Themes across all sites (globally)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-global-plugins-to-manage-plugins-at-scale\/\">How to use Global Plugins to manage plugins at scale<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/my-plugins-are-not-updating-inside-wordpress\/\">My Plugins are not updating inside WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/i-cannot-access-the-backend-of-wordpress\/\">I cannot access the backend of WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-fix-briefly-unavailable-for-scheduled-maintenance-issue-after-site-update\/\">How to Fix &#8220;Briefly Unavailable for Scheduled Maintenance&#8221; Issue After Site Update<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/failed-to-parse-the-package-metadata-how-to-fix\/\">Failed to Parse the Package Metadata: How to Fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-diagnose-when-a-global-plugin-isnt-updating-across-your-sites\/\">How to diagnose when a Global Plugin isn&#8217;t updating across your sites<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/plugin-theme-update-status-via-email-notification\/\">Plugin\/Theme Update Status via Email Notification<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/troubleshooting-update-failed-download-failed-error\/\">Troubleshooting &#8220;Update Failed: Download Failed&#8221; Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/why-some-plugins-may-not-automatically-update\/\">Why some plugins may not automatically update<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - General<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/the-uploaded-file-exceeds-the-upload_max_filesize-directive-in-php-ini\/\">The uploaded file exceeds the upload_max_filesize directive in php.ini<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/force-deactivation-of-plugin-theme\/\">Force deactivation of plugin\/theme<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-edit-plugins-themes-using-a-file-manager-editor\/\">How to edit plugins\/themes using a file manager editor<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-does-regression-testing-work-with-plugin-theme-updates\/\">How does regression testing work with Plugin\/Theme updates?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-install-plugin-dependencies-via-composer\/\">How to install plugin dependencies via Composer?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - Git<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/failed-to-parse-the-package-metadata-how-to-fix\/\">Failed to Parse the Package Metadata: How to Fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-bitbucket-with-staq\/\">How to setup Bitbucket with Staq (plugin\/theme only)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-github-with-staq\/\">How to setup Github with Staq (plugin\/theme only)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - Logs<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-view-plugin-theme-update-history\/\">How to view Plugin\/Theme Update History<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Must Install<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/understanding-the-functionality-of-must-install-for-plugins-in-staq-global-plugins\/\">Understanding the Functionality of &#8220;Must-Install&#8221; for plugins in Staq Global Plugins<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">White Label<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-replace-staq-hosting-plugin-inside-wordpress-with-my-brand\/\">How to replace &#8220;Staq Hosting&#8221; plugin inside WordPress with my brand<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/setup-agency-smtp\/\">Custom SMTP to send automated emails from Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">WordPress Updates<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/wp-version\/\">Update or Change WordPress Version<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Caching & Performance<\/p>\n\n<span class=\"kb-side-title-category\">Caching<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enable-disable-automatic-cache-clearing\/\">Enable\/Disable Automatic Cache Clearing<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-clear-the-cache-for-a-selected-number-of-pages-regularly\/\">How to clear the cache for a selected number of pages regularly<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/disable-optimizer-tool-for-certain-pages\/\">Disable Optimizer tool for certain pages<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-the-staq-cache-preload-works\/\">How the Staq Cache Preload works<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-cache-a-url-with-a-query-string\/\">How to cache a URL with a query string<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enhancing-site-performance-with-staq-cache-a-guide-to-multi-parameter-caching\/\">Staq Cache &#8211; Caching Dynamic Information<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/configure-cache\/\">Configure Staq Cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-clear-cache-of-all-sites\/\">How to clear cache of all sites in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/why-staq-cache-is-the-most-optimal-caching-solution-to-use\/\">Why Staq cache is the most optimal caching solution to use<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cli-commands-for-staq-cache\/\">CLI commands for Staq cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/disable-cache\/\">Disable Staq Cache<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - Blogs\/Articles<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/published-blog-article-not-showing-on-cached-page\/\">Published Blog\/Article not showing on cached page<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-know-when-a-page-is-cached\/\">How to know when a page is cached and how to diagnose it if it isn&#8217;t<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/nonce-and-cache-ttl\/\">Nonce and Cache TTL<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/fixing-media-error-formats-not-supported-or-sources-not-found-on-videos\/\">Fixing &#8220;Media Error: Format(s) Not Supported or Source(s) Not Found&#8221; on Videos<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/litespeed-cache-settings\/\">Issues migrating to Staq because of LiteSpeed Cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/my-website-design-is-broken\/\">My website design\/layout is broken<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - Git<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/clear-cache-automatically-when-using-a-git-repository\/\">Clear Cache automatically when using a Git Repository<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - WooCommerce<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enhancing-site-performance-with-staq-cache-a-guide-to-multi-parameter-caching\/\">Staq Cache &#8211; Caching Dynamic Information<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Redis<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-enable-redis-object-caching\/\">How to enable\/disable Redis Object Caching<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-does-redis-object-cache-work-on-staq\/\">How does Redis Object Cache work on Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Optimize & Scale<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enhancing-core-web-vitals-what-web-development-processes-to-change\/\">Enhancing Core Web Vitals: What web development processes to change<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/elementor-maximise-pagespeed-insight-scores-with-these-settings\/\">Elementor: Maximise PageSpeed Insight scores with these settings<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-scale-a-wordpress-website-with-staq\/\">How to Scale a WordPress Website with Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-speed-up-the-backend-of-wordpress\/\">How to Speed Up the Backend of WordPress &#038; AJAX requests<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-increase-php-workers\/\">How to Increase PHP Workers<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cost-optimization-strategies\/\">Cost Optimization Strategies<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/assessing-memory-and-php-worker-resources\/\">Assessing Memory and PHP Worker Resources<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-optimize-autoloaded-options-in-wordpress-for-better-performance\/\">How to Optimize Autoloaded Options in WordPress for Better Performance<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/setup-speed-optimization\/\">Setup Speed Optimization<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/disable-optimizer-tool-for-certain-pages\/\">Disable Optimizer tool for certain pages<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Security<\/p>\n\n<span class=\"kb-side-title-category\">Security<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/wordpress-2fa\/\">Enabling 2FA for WordPress Sites<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staqs-multi-layer-security-architecture\/\">Staq\u2019s Multi-Layer Security Architecture<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/content-security-error-from-browser\/\">Content Security Policy Error: Causes and Solutions<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enable-multi-factor-authentication-mfa-on-staq\/\">Enable Multi-Factor Authentication (MFA) on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-change-the-wp-login-url\/\">How to Change the WP Login URL<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-enable-xml-rpc\/\">How to enable XML-RPC<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-enforces-hsts-by-default\/\">Staq enforces HSTS by default<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/sendgrid-ip-access-management\/\">SendGrid IP Access Management<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/unblocking-wordpress-rest-api-access\/\">Unblocking WordPress REST API Access<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Security - Firewall<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-staq-firewall-blocks-bots-attacking-contact-forms\/\">How Staq Firewall Blocks Bots Attacking Contact Forms<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-block-a-countrys-ip-range\/\">How to block a country in the firewall<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cloudflare-520-error\/\">Cloudflare 520 or 521 error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-stop-ddos-attacks\/\">How to stop DDoS attacks<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-configure-the-max-login-attempts-firewall\/\">How to configure the Max Login Attempts (Firewall)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/block-wordpress-malicious-comments\/\">How we block malicious comments submitted by bots<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staqs-multi-layer-security-architecture\/\">Staq\u2019s Multi-Layer Security Architecture<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/unban-ip-in-firewall-from-the-staq-interface-via-wp-cli\/\">Service Unavailable \/ 503 Error code and how to fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-whitelist-an-ip-address\/\">How to whitelist an IP address<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-is-blocking-my-seo-tools\/\">Staq is blocking my SEO tools with 502 or 503 server errors<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-the-staq-firewall-system-works\/\">How the Staq Firewall system works<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/my-website-uptime-monitoring-is-showing-the-website-is-down-but-its-up-when-i-check\/\">My website uptime monitoring is showing the website is down but it&#8217;s up when I check?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/why-was-an-ip-address-blocked-by-staq-firewall\/\">Why was an IP address blocked by Staq Firewall?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-ban-an-ip-address-using-staq-firewall\/\">How to ban an IP Address using Staq Firewall<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">SMTP, CDN & DNS<\/p>\n\n<span class=\"kb-side-title-category\">SMTP<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-gmail-as-an-smtp-service-in-wordpress\/\">How to use Gmail as an SMTP service in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/diagnosing-smtp-email-connection\/\">Diagnosing SMTP \/ Email Connection, Receiving Emails<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/override-specific-smtp-globals\/\">Override Specific SMTP Global Settings<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/integrating-sendgrid-with-staq\/\">SendGrid Integration<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/setup-agency-smtp\/\">Custom SMTP to send automated emails from Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/smtp\/\">How to setup SMTP?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/maintaining-wp-mail-smtp-pro-settings-after-upgrade\/\">Installing &#8220;WP Mail SMTP Pro&#8221;<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">SendGrid<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/integrating-sendgrid-with-staq\/\">SendGrid Integration<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/sendgrid-ip-access-management\/\">SendGrid IP Access Management<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/remove-cdn\/\">Remove CDN<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-next-gen-cdn-vs-traditional-cdn-vs-cloudflare\/\">Staq Next-Gen CDN vs Traditional CDN vs Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN - AWS<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-cdn\/\">How to setup Staq Traditional CDN<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enable-next-gen-cdn-instructions\/\">Enable Next-Gen CDN Instructions<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/increase-cdn-invalidations-daily-limit\/\">Increase CDN CloudFront invalidations daily limit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/images-do-not-show-when-im-logged-out\/\">Images do not show when I&#8217;m logged out<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/exclude-paths-from-next-gen-cdn-cache\/\">Exclude Paths from Next-Gen CDN Cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-next-gen-cdn-vs-traditional-cdn-vs-cloudflare\/\">Staq Next-Gen CDN vs Traditional CDN vs Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN - Cloudflare<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-stop-ddos-attacks\/\">How to stop DDoS attacks<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-cloudflare-proxy-with-a-staq-hosted-site\/\">How to use Cloudflare Proxy with a Staq hosted site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/integrating-cloudflare-with-staq\/\">Integrating Cloudflare with Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-enable-cloudflare-cdn\/\">How to enable Cloudflare CDN on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-next-gen-cdn-vs-traditional-cdn-vs-cloudflare\/\">Staq Next-Gen CDN vs Traditional CDN vs Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-disable-cloudflare\/\">How to disable Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/traditional-cdn-failed-to-deploy-due-to-ssl-validation-caa-error\/\">Traditional CDN Failed to Deploy Due to SSL Validation (CAA Error)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cdn-cache-not-clearing-after-changes-to-plugin-theme\/\">CDN cache not clearing after changes to plugin\/theme<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/is-my-site-loading-from-aws-cloudfront\/\">Is my site loading from AWS CloudFront?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-next-gen-cdn-one-or-more-cname-already-associated-with-resource\/\">Staq Next-Gen CDN: One or more CNAME already associated with resource<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cdn-issue-and-how-to-diagnose-and-rectify\/\">CDN issue and how to diagnose and rectify<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/err_ssl_version_or_cipher_mismatch-with-cloudflare\/\">ERR_SSL_VERSION_OR_CIPHER_MISMATCH with Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Domains & DNS<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-add-ns-records-for-subdomains-on-staq\/\">How to Add NS Records for Subdomains on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/dns-is-not-resolving\/\">DNS is not resolving<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/where-you-access-the-a-record-or-ns-record\/\">Where you access the A record or NS Record<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-add-google-or-office365-mx-records-to-staq-dns\/\">How to add Google or Office365 MX records to Staq DNS<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/resolving-localized-issues-caused-by-hardcoded-ip-addresses-in-the-hosts-file\/\">Resolving Localized Issues Caused by Hardcoded IP Addresses in the Hosts File<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/txt-record-in-dns-characterstringtoolong\/\">TXT record in DNS &#8211; CharacterStringTooLong<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-move-the-dns-across-to-staq-when-the-site-is-already-hosted-on-staq\/\">How to move the DNS across to Staq when the site is already hosted on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-enable-instant-dns-propogation\/\">How to enable instant DNS Propogation<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/switching-dns-back-to-staq-and-now-the-site-doesnt-load\/\">Switching DNS back to Staq and now the site doesn&#8217;t load<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/it-company-says-they-want-to-move-dns-away-from-staq-what-should-i-say\/\">IT company says they want to move DNS away from Staq. What should I say?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/does-staq-sell-and-manage-domain-names\/\">Does Staq sell and manage domain names?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/dns-location-and-how-to-add-a-dns-entry\/\">DNS location and how to add a DNS entry<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/steps-to-minimise-or-avoid-downtime-when-taking-a-website-live\/\">Steps to Minimise or Avoid Downtime When Taking a Website Live<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Server & Tools<\/p>\n\n<span class=\"kb-side-title-category\">Analytics & Logs<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/server-logs\/\">Server Logs<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/why-staq-shows-more-human-visitors-than-google-analytics\/\">Why Staq Shows More \u201cHuman Visitors\u201d Than Google Analytics<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-track-a-sites-activity-history\/\">How to track a site&#8217;s activity history<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/someone-deactivated-a-plugin-what-logs-are-there\/\">Someone installed\/deactivated a plugin. What logs are there?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CRON Jobs<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-check-if-cron-jobs-are-working\/\">How to check if CRON jobs are working<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-clear-the-cache-for-a-selected-number-of-pages-regularly\/\">How to clear the cache for a selected number of pages regularly<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-a-cron-job-in-staq\/\">How to setup a Cron job in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/resolving-the-missed-schedule-issue-in-wordpress\/\">Resolving the &#8220;Missed Schedule&#8221; Issue in WordPress<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Database<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/images-broken-in-slider-revolution-after-migration-or-cdn-deployment\/\">Images broken in Slider Revolution after migration or CDN deployment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-do-a-search-replace\/\">How to do a Search &#038; Replace<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/import-a-third-party-sql-database-over-an-existing-website\/\">Import a third-party SQL database over an existing website<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-run-sql-queries\/\">Running SQL queries inside Staq Panel<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-staq-query-tool\/\">How to use Staq Query Tool to diagnose database queries<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/access-to-phpmyadmin\/\">Access to phpMyAdmin \/ database<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/sql-query-to-delete-entire-woocommerce-products-in-one-hit\/\">SQL query to delete entire WooCommerce products in one hit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-download-your-backup-files\/\">How to download your backup files<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Debug Tool<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-debug-an-issue\/\">How to debug an issue<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-debug-slow-queries\/\">My Website is Slow &#8211; How to Debug<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/troubleshooting-import-process-errors-in-wordpress\/\">Troubleshooting Import Process Errors in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-staq-debug-for-troubleshooting-issues\/\">How to Use Staq Debug for Troubleshooting Issues<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Git<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/integrating-git-with-staq\/\">Integrating Git for whole site environment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-bitbucket-with-staq\/\">How to setup Bitbucket with Staq (plugin\/theme only)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-setup-github-with-staq\/\">How to setup Github with Staq (plugin\/theme only)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Monitoring<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/my-website-uptime-monitoring-is-showing-the-website-is-down-but-its-up-when-i-check\/\">My website uptime monitoring is showing the website is down but it&#8217;s up when I check?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">PHP Settings<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/increasing-server-memory\/\">Increasing Server Memory<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-increase-php-max-input-vars-limit\/\">How to Increase PHP Max Input Vars Limit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/increase-max-file-upload-limit\/\">Increase Max File Upload limit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/the-server-cannot-process-the-image\/\">The server cannot process the image<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/increase-max-request-timeout\/\">Increase Max Request Timeout<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/php7-4\/\">Does Staq still support PHP 7.4?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-upgrade-to-php8\/\">How to downgrade or upgrade to PHP version<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-increase-php-workers\/\">How to Increase PHP Workers<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Redirects<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/setup-domain-redirects\/\">Setup Domain Redirects<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/server-redirects\/\">Server Redirects<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/seo-301-redirect\/\">SEO 301 Redirect<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-handle-regex-redirects-with-query-parameters-in-wordpress\/\">How to Handle Regex Redirects with Query Parameters in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-serve-static-html-files-alongside-your-wordpress-site\/\">How to Serve Static HTML Files Alongside Your WordPress Site<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">SEO Tools<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-is-blocking-my-seo-tools\/\">Staq is blocking my SEO tools with 502 or 503 server errors<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/robots-txt-file-managing-the-default-file\/\">Robots.txt file &#8211; managing the default file<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Server Errors<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/fixing-cors-errors\/\">Fixing CORS Errors<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/502-gateway-error\/\">502 Gateway error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/fixing-mime-type-errors-preventing-styles-and-fonts-from-loading\/\">Fixing MIME-Type Errors Preventing Styles and Fonts from Loading<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/unban-ip-in-firewall-from-the-staq-interface-via-wp-cli\/\">Service Unavailable \/ 503 Error code and how to fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/server-500-error-in-browser-how-to-fix\/\">Server 500 error in browser. How to fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/403-server-error\/\">403 Server Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/too-many-requests-with-error-code-429\/\">Too Many Requests with Error Code 429<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-fix-access-control-allow-origin-issue\/\">How to fix Access-Control-Allow-Origin issue<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cloudflare-520-error\/\">Cloudflare 520 or 521 error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/troubleshooting-import-process-errors-in-wordpress\/\">Troubleshooting Import Process Errors in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/504-gateway-time-out-error\/\">504 Gateway Time-out error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/error-1000-on-cloudflare\/\">Error 1000 on Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">sFTP<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/ftp-access\/\">FTP Access<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/troubleshooting-ftp-access-issues\/\">Troubleshooting FTP Access Issues<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">SSL<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/ssl-is-not-generating\/\">SSL Is Not Generating<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/403-server-error\/\">403 Server Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-add-a-custom-ssl\/\">How to add a custom SSL<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/err_ssl_version_or_cipher_mismatch-with-cloudflare\/\">ERR_SSL_VERSION_OR_CIPHER_MISMATCH with Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/steps-to-minimise-or-avoid-downtime-when-taking-a-website-live\/\">Steps to Minimise or Avoid Downtime When Taking a Website Live<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/error-1000-on-cloudflare\/\">Error 1000 on Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-ssl-certificates-work-on-staq\/\">How SSL Certificates Work on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-create-a-custom-ssl-certificate\/\">How to create a custom SSL certificate<\/a><\/li><\/ul>\n\n\n<p class=\"kb-side-title\">Staq Billing<\/p>\n\n<span class=\"kb-side-title-category\">Staq Billing > Account<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-view-invoices\/\">How to view invoices (Agency Invoice)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-update-your-credit-card-agency-account-holder-only\/\">How to update your credit card (Agency account holder only)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/invoice-breakdown-and-viewing-excess-charges\/\">Invoice breakdown and viewing excess charges<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Staq Billing > Client<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-track-customer-invoices\/\">How to view historical client invoices<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-create-a-customer-and-request-for-credit-card-details\/\">How to create a client and request for credit card details<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/assigning-a-customer-to-your-agency-custom-plan\/\">Assigning a Client to your agency custom plan<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/amending-your-customers-details-on-file\/\">Amending Your Client&#8217;s Details on File<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-determine-the-reason-for-a-clients-payment-failure\/\">How to Determine the Reason for a Client&#8217;s Payment Failure<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-add-update-clients-credit-card\/\">How to add\/update client&#8217;s credit card<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-resolve-a-user-with-the-specified-email-already-exists-error\/\">How to Resolve &#8220;A User with the Specified Email Already Exists&#8221; Error<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Staq Billing > Setup<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/customise-automated-emails-to-your-customers\/\">Customise automated emails to your clients<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/adding-a-custom-terms-and-conditions-for-your-clients-digital-agency-pov\/\">Adding a custom terms and conditions for your clients (digital agency POV)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/changing-currency-when-using-staq-billing-to-charge-clients\/\">Changing currency when using Staq Billing to charge clients<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/step-by-step-instructions-staq-billing\/\">Step-by-step instructions in setting up your automated billing to charge your clients hosting fees<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Media<\/p>\n\n<span class=\"kb-side-title-category\">Media<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/the-server-cannot-process-the-image\/\">The server cannot process the image<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/sorry-you-are-not-allowed-to-upload-this-file-type\/\">Sorry, you are not allowed to upload this file type<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Media - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/images-broken-in-slider-revolution-after-migration-or-cdn-deployment\/\">Images broken in Slider Revolution after migration or CDN deployment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/images-do-not-show-when-im-logged-out\/\">Images do not show when I&#8217;m logged out<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/images-or-pdfs-showing-a-404-not-found-error\/\">Images or PDFs Showing a &#8220;404 Not Found&#8221; Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-disable-lazyload\/\">How to disable lazyload<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Media - Optimize<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/image-compression\/\">Image Optimization, Compression and WebP<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Accounts & Billing<\/p>\n\n<span class=\"kb-side-title-category\">Accounts & Billing<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enable-multi-factor-authentication-mfa-on-staq\/\">Enable Multi-Factor Authentication (MFA) on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/renaming-your-website-in-staq\/\">Renaming Your Website in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/canceling-an-existing-site-subscription-and-assigning-it-to-a-new-user\/\">Canceling an existing site subscription and assigning it to a new user<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/setup-agency-smtp\/\">Custom SMTP to send automated emails from Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/user-access-to-staq-platform\/\">User Access to Staq Platform<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/cost-optimization-strategies\/\">Cost Optimization Strategies<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/changing-the-time-throughout-staq-dashboard\/\">Changing the timezone throughout the Staq dashboard<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-see-when-dev-sites-will-incur-charges\/\">How to see when dev sites will incur charges<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-delete-a-site-in-staq\/\">How to unsubscribe or delete or cancel a site in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/client-transfer\/\">Client Transfer<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/does-staq-offer-annual-billing\/\">Does Staq offer annual billing?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/pricing-how-does-staq-charge\/\">Pricing: How Does Staq Charge?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/enabling-popups-for-1-click-wordpress-access-in-supported-browsers\/\">Enabling Popups for 1-Click WordPress Access in Supported Browsers<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/putting-a-live-site-back-into-dev-mode\/\">Putting a Live Site back into Dev Mode<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">General<\/p>\n\n<span class=\"kb-side-title-category\">WordPress Hosting<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/do-you-provide-ssh-access\/\">Do You Provide SSH Access?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/can-i-run-2-separate-wp-installs-on-the-same-domain\/\">Can I run 2 separate WP installs on the same domain?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-enable-xml-rpc\/\">How to enable XML-RPC<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/hosted-elsewhere-site-no-longer-hosted-on-staq-message\/\">Hosted elsewhere (Site no longer hosted on Staq) Message<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/robots-txt-file-managing-the-default-file\/\">Robots.txt file &#8211; managing the default file<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/staq-infrastructure-overview\/\">Staq Infrastructure Overview<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-edit-the-wp-config-php-file-on-staq\/\">How to edit the wp-config.php file on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/do-you-support-multi-sites\/\">Do you support Multi-Sites?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/do-we-offer-email-hosting\/\">Do we offer email hosting?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/is-sage-roots-compatible-with-staq\/\">Is Sage\/Roots compatible with Staq?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/do-you-provide-web-hosting-to-any-platform-or-just-wordpress\/\">Do You Provide Web Hosting to Any Platform or Just WordPress?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Website Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/my-website-design-is-broken\/\">My website design\/layout is broken<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/website-is-down\/\">Website is down<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-staq-query-tool\/\">How to use Staq Query Tool to diagnose database queries<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-use-query-monitor-plugin\/\">How to use Query Monitor plugin<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Troubleshoot - Other<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/how-to-fix-missing-icons-in-wordpress\/\">How to fix missing icons in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/character-encoding-issues-non-english\/\">Character Encoding Issues (Non-English)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/extend-the-wordpress-session-time-without-automatic-logging-out\/\">Extend the WordPress Session Time Without Automatic Logging Out<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/iframe-not-showing-on-web-page\/\">iFrame not showing on web page<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/gb\/knowledgebase\/divi-theme-object-of-class-wp_post-could-not-be-converted-to-string\/\">Divi Theme: Object of class WP_Post could not be converted to string<\/a><\/li><\/ul><\/div>\n\t<\/div>\n<\/div>\n<\/div>\n            <a href=\"https:\/\/www.wpstaq.com\">wpstaq.com<\/a>\n            <a href=\"https:\/\/www.wpstaq.com\/sign-up\">Sign Up<\/a>\n            <a href=\"https:\/\/app.wpstaq.com\">Login<\/a>\n            <h1>Welcome to our Support Center<\/h1>\n            <p>You can view or search our knowledge base articles or contact us using the methods below.<\/p>\n            <em>New: <\/em>  ask Staq AI tool support questions\n            <div id=\"support-ai-chatbot-container\" class=\"support-ai-chatbot\">\n    <div class=\"support-ai-chatbot-window\">\n        <div id=\"support-ai-chatbot-messages\" class=\"support-ai-chatbot-messages\"><\/div>\n        \n        <div id=\"support-screenshotModal\" class=\"support-modal\">\n            <span class=\"close\" onclick=\"supportCloseModal()\">&times;<\/span>\n            <img class=\"support-modal-content\" id=\"support-modalImage\">\n            <span class=\"support-nav-btn support-prev-btn\" onclick=\"supportNavigateImage(-1)\">&#10094;<\/span>\n            <span class=\"support-nav-btn support-next-btn\" onclick=\"supportNavigateImage(1)\">&#10095;<\/span>\n        <\/div>\n        \n        <div class=\"support-chat-input-container support-ai-chatbot-input-container\" id=\"support-chat-input-container\">\n            <div class=\"support-ai-chatbot-input\">\n                <textarea\n                    id=\"support-ai-chatbot-input\"\n                    placeholder=\"Type your question. Powered by AI\"\n                    aria-label=\"Chat message\"\n                    rows=\"1\"\n                    class=\"auto-expand\"\n                ><\/textarea>\n\n                <label for=\"supportScreenshotInput\" class=\"support-attach-button\">\n                    <svg class=\"support-attach-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#2563eb\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                    <path d=\"M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48\"><\/path>\n                    <\/svg>\n                <\/label>\n                <input type=\"file\" id=\"supportScreenshotInput\" accept=\"image\/*\" multiple>\n                \n                <button id=\"support-ai-chatbot-send\" aria-label=\"Send message\">\n                    <svg class=\"send-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#2563eb\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                    <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"><\/line>\n                    <polygon points=\"22 2 15 22 11 13 2 9 22 2\"><\/polygon>\n                    <\/svg>\n                <\/button>\n            <\/div>\n            <div class=\"support-attachments-container\">\n                <h3 class=\"support-attachments-title\">Attachments<\/h3>\n                <div class=\"support-attachments-list\"><\/div>\n                <div class=\"support-file-details\"><\/div>\n            <\/div>\n        <\/div>\n\n        <div id=\"support-ai-chatbot-loading\" class=\"support-ai-chatbot-loading\" style=\"display: none\">\n            Thinking<div class=\"loading-dots\"><span><\/span><span><\/span><span><\/span><\/div>\n        <\/div>\n        \n        <div id=\"support-input-warning-popup\" class=\"support-input-warning-popup\" style=\"display: none;\">\n            <div class=\"support-popup-content\">\n                <p>The more information you provide, the better the AI answer is<\/p>\n                <button id=\"support-popup-close\" class=\"support-popup-close\">Close<\/button>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n            <h2>Get in touch<\/h2>\n            <p>We&#8217;re here to help!<\/p>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/12\/technical-support-staq.png\" alt=\"Technical Support\"\/>\n                <h3>Support<\/h3>\n                <p>Receive a response starting from 60 seconds.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/support-ticket-ai\/\">Request Support<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/12\/sales-enquiry.png\" alt=\"Sales Support\"\/>\n                <h3>Sales Enquiry<\/h3>\n                <p>Tailored solutions to drive growth for agencies and enterprise users.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/sales-enquiry\/\">Enquire<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/12\/suggest-feature.png\" alt=\"Suggest Feature\"\/>\n                <h3>Suggest A Feature<\/h3>\n                <p>Have a suggested feature that will elevate your Staq experience?<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/suggest-a-feature\/\">Suggest Feature<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/04\/zoom-staq-1.png\" alt=\"Book Call\"\/>\n                <h3>Book A Call<\/h3>\n                <p>Let&#8217;s connect and see how we can help you.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/book-demo\/\">Book Call<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/04\/wordpress-migration-1.png\" alt=\"WordPress Migrations\"\/>\n                <h3>Site Migrations<\/h3>\n                <p>Request a single or bulk migration to Staq.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/select-migration\/\">Migrate Me<\/a>\n            <!---->\n            <!--    <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/04\/livechat-staq-1.png\" alt=\"LiveChat Support\"\/>-->\n            <!--    <h3>LiveChat<\/h3>-->\n            <!--    <p>Do you have a sales inquiry or a critical technical issue?<\/p>-->\n            <!--    <a href=\"https:\/\/www.wpstaq.com\/livechat\/\">Let's Chat<\/a>-->\n            <!---->\n\n","protected":false},"excerpt":{"rendered":"<p>Issue If you&#8217;re using a Divi website and randomly experience an issue such as &#8220;There has been a critical error on this website&#8221;, there&#8217;s a high chance that the et_divi option is corrupted. Below is a quick solution to fix it Investigation Follow the prompts below: Firstly, go into the Staq Panel for the site&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-388","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Managed Hosting Platform for WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wpstaq.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Managed Hosting Platform for WordPress\" \/>\n<meta property=\"og:description\" content=\"&#9776; wpstaq.com Sign Up Login Welcome to our Support Center You can view or search our knowledge base articles or contact us using the methods below. 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