{"id":34643,"date":"2023-09-14T12:11:46","date_gmt":"2023-09-14T12:11:46","guid":{"rendered":"https:\/\/www.wpstaq.com\/?post_type=knowledgebase&#038;p=34643"},"modified":"2026-10-26T02:42:35","modified_gmt":"2026-10-26T02:42:35","slug":"amending-your-customers-details-on-file","status":"publish","type":"knowledgebase","link":"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/amending-your-customers-details-on-file\/","title":{"rendered":"Amending Your Client&#8217;s Details on File"},"content":{"rendered":"<p>The name, email, and address on a client record are what print on invoices and receipts. These steps update that record when those documents show the wrong details.<\/p>\n<h2>Update client details<\/h2>\n<ol>\n<li>Go to <strong>Clients<\/strong>.<\/li>\n<li>Stay on <strong>Billing<\/strong>. The first rail item is the client directory.<\/li>\n<li>Find the client. Open the row Actions menu.<\/li>\n<li>Click <strong>Update<\/strong>.<\/li>\n<li>You can amend display name, email address or add additional email addresses, business name, phone number or address.<\/li>\n<li>Add extra invoice emails if you need them.<\/li>\n<li>Click <strong>Save Changes<\/strong>.<\/li>\n<\/ol>\n<p><img decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2026\/10\/clients-directory.png\" alt=\"Clients directory on Clients Billing\"><\/p>\n<h2>Need some help?<\/h2>\n<p>Open a support ticket if the control is not in Staq, or the change does not save.<\/p>\n","protected":false},"featured_media":32971,"parent":0,"template":"","class_list":["post-34643","knowledgebase","type-knowledgebase","status-publish","has-post-thumbnail","hentry","categories-staq-billing-client"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Amending Your Client&#039;s Details on File - Managed Hosting Platform for WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amending Your Client&#039;s Details on File - Managed Hosting Platform for WordPress\" \/>\n<meta property=\"og:description\" content=\"The name, email, and address on a client record are what print on invoices and receipts. These steps update that record when those documents show the wrong details. Update client details Go to Clients. Stay on Billing. The first rail item is the client directory. Find the client. Open the row Actions menu. Click Update.&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/\" \/>\n<meta property=\"og:site_name\" content=\"Managed Hosting Platform for WordPress\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/staqhosting\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-26T02:42:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/How-to-view-invoices.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/\",\"url\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/\",\"name\":\"Amending Your Client's Details on File - Managed Hosting Platform for WordPress\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.wpstaq.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/How-to-view-invoices.png\",\"datePublished\":\"2023-09-14T12:11:46+00:00\",\"dateModified\":\"2026-10-26T02:42:35+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/#breadcrumb\"},\"inLanguage\":\"en-nz\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-nz\",\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.wpstaq.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/How-to-view-invoices.png\",\"contentUrl\":\"https:\\\/\\\/www.wpstaq.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/How-to-view-invoices.png\",\"width\":1000,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/knowledgebase\\\/amending-your-customers-details-on-file\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.wpstaq.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Amending Your Client&#8217;s Details on File\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/#website\",\"url\":\"https:\\\/\\\/www.wpstaq.com\\\/\",\"name\":\"Managed Hosting Platform for WordPress\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.wpstaq.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-nz\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/#organization\",\"name\":\"Staq\",\"alternateName\":\"WPStaq\",\"url\":\"https:\\\/\\\/www.wpstaq.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-nz\",\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.wpstaq.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/cropped-LogoNoText.png\",\"contentUrl\":\"https:\\\/\\\/www.wpstaq.com\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/cropped-LogoNoText.png\",\"width\":512,\"height\":512,\"caption\":\"Staq\"},\"image\":{\"@id\":\"https:\\\/\\\/www.wpstaq.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/staqhosting\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/wpstaq\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Amending Your Client's Details on File - Managed Hosting Platform for WordPress","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/","og_locale":"en_US","og_type":"article","og_title":"Amending Your Client's Details on File - Managed Hosting Platform for WordPress","og_description":"The name, email, and address on a client record are what print on invoices and receipts. These steps update that record when those documents show the wrong details. Update client details Go to Clients. Stay on Billing. The first rail item is the client directory. Find the client. Open the row Actions menu. Click Update.&hellip;","og_url":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/","og_site_name":"Managed Hosting Platform for WordPress","article_publisher":"https:\/\/www.facebook.com\/staqhosting\/","article_modified_time":"2026-10-26T02:42:35+00:00","og_image":[{"width":1000,"height":500,"url":"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/How-to-view-invoices.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/","url":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/","name":"Amending Your Client's Details on File - Managed Hosting Platform for WordPress","isPartOf":{"@id":"https:\/\/www.wpstaq.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/#primaryimage"},"image":{"@id":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/How-to-view-invoices.png","datePublished":"2023-09-14T12:11:46+00:00","dateModified":"2026-10-26T02:42:35+00:00","breadcrumb":{"@id":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/#breadcrumb"},"inLanguage":"en-nz","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/"]}]},{"@type":"ImageObject","inLanguage":"en-nz","@id":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/#primaryimage","url":"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/How-to-view-invoices.png","contentUrl":"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/How-to-view-invoices.png","width":1000,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/www.wpstaq.com\/knowledgebase\/amending-your-customers-details-on-file\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wpstaq.com\/"},{"@type":"ListItem","position":2,"name":"Amending Your Client&#8217;s Details on File"}]},{"@type":"WebSite","@id":"https:\/\/www.wpstaq.com\/#website","url":"https:\/\/www.wpstaq.com\/","name":"Managed Hosting Platform for WordPress","description":"","publisher":{"@id":"https:\/\/www.wpstaq.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wpstaq.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-nz"},{"@type":"Organization","@id":"https:\/\/www.wpstaq.com\/#organization","name":"Staq","alternateName":"WPStaq","url":"https:\/\/www.wpstaq.com\/","logo":{"@type":"ImageObject","inLanguage":"en-nz","@id":"https:\/\/www.wpstaq.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/cropped-LogoNoText.png","contentUrl":"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2023\/05\/cropped-LogoNoText.png","width":512,"height":512,"caption":"Staq"},"image":{"@id":"https:\/\/www.wpstaq.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/staqhosting\/","https:\/\/www.linkedin.com\/company\/wpstaq"]}]}},"_links":{"self":[{"href":"https:\/\/www.wpstaq.com\/nz\/wp-json\/wp\/v2\/knowledgebase\/34643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wpstaq.com\/nz\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/www.wpstaq.com\/nz\/wp-json\/wp\/v2\/types\/knowledgebase"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wpstaq.com\/nz\/wp-json\/wp\/v2\/media\/32971"}],"wp:attachment":[{"href":"https:\/\/www.wpstaq.com\/nz\/wp-json\/wp\/v2\/media?parent=34643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}