{"id":35917,"date":"2024-03-27T01:01:54","date_gmt":"2024-03-27T01:01:54","guid":{"rendered":"https:\/\/www.wpstaq.com\/?post_type=knowledgebase&#038;p=35917"},"modified":"2024-07-03T05:28:10","modified_gmt":"2024-07-03T05:28:10","slug":"how-to-diagnose-when-a-global-plugin-isnt-updating-across-your-sites","status":"publish","type":"knowledgebase","link":"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-diagnose-when-a-global-plugin-isnt-updating-across-your-sites\/","title":{"rendered":"How to diagnose when a Global Plugin isn&#8217;t updating across your sites"},"content":{"rendered":"<p>Ensuring that plugins are updated across all your WordPress sites is crucial for maintaining security and performance. However, sometimes, you may encounter issues where a global plugin fails to update on certain sites. Here&#8217;s how you can diagnose and resolve such issues effectively using Staq:<\/p>\n<h2><strong>Diagnosing Update Issues<\/strong><\/h2>\n<p>Go to<strong> Global Plugins\u00a0<\/strong>screen and identify the plugin.<\/p>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>Click the <strong>triple dots<\/strong> (more options) next to the plugin name and select <strong>Website Installs<\/strong>:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-35920\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/GlobalPlugins-Website-Installs.png\" alt=\"\" width=\"1675\" height=\"195\" srcset=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/GlobalPlugins-Website-Installs.png 1675w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/GlobalPlugins-Website-Installs-300x35.png 300w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/GlobalPlugins-Website-Installs-1024x119.png 1024w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/GlobalPlugins-Website-Installs-768x89.png 768w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/GlobalPlugins-Website-Installs-1536x179.png 1536w\" sizes=\"auto, (max-width: 1675px) 100vw, 1675px\" \/><\/p>\n<p>And then you can see the status of all sites and find the problematic site.<\/p>\n<p>Hover over the version number associated with that site to reveal more details about why the update didn&#8217;t occur:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-35919\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/View-Version.png\" alt=\"\" width=\"1693\" height=\"437\" srcset=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/View-Version.png 1693w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/View-Version-300x77.png 300w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/View-Version-1024x264.png 1024w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/View-Version-768x198.png 768w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/View-Version-1536x396.png 1536w\" sizes=\"auto, (max-width: 1693px) 100vw, 1693px\" \/><\/p>\n<p>You can then force the update by clicking the triple dots against the site by clicking <strong>Install v&lt;version_number&gt;<\/strong>:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-35918\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/Force-Install.png\" alt=\"\" width=\"1674\" height=\"267\" srcset=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/Force-Install.png 1674w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/Force-Install-300x48.png 300w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/Force-Install-1024x163.png 1024w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/Force-Install-768x122.png 768w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/03\/Force-Install-1536x245.png 1536w\" sizes=\"auto, (max-width: 1674px) 100vw, 1674px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>FAQ<\/strong><\/h2>\n<ul>\n<li><strong>Why didn&#8217;t the plugin update automatically across all sites?<\/strong>\n<ul>\n<li>Automatic updates may fail due to various reasons, such as conflicts with other plugins or themes, compatibility issues, or manual overrides. Diagnosing the specific reason using the &#8220;Website Installs&#8221; section helps pinpoint the issue.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Can I override the automatic update and manually update the plugin?<\/strong>\n<ul>\n<li>Yes, you can manually trigger the update process for a specific site by selecting the &#8220;Install v&lt;version_number&gt;&#8221; option from the plugin&#8217;s settings.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p>Diagnosing and resolving issues related to global plugin updates across your Staq-hosted WordPress sites is essential for maintaining security and performance. By utilizing the &#8220;Website Installs&#8221; feature within the Global Plugins section, you can quickly identify sites where updates haven&#8217;t occurred and understand the reasons behind it. Whether you choose to diagnose the issue or manually update the plugin, Staq provides the necessary tools to ensure your plugins stay up to date across all your sites effortlessly.<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","class_list":["post-35917","knowledgebase","type-knowledgebase","status-publish","hentry","categories-plugins-themes-diagnose"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to diagnose when a Global Plugin isn&#039;t updating across your sites - Managed Hosting Platform for WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wpstaq.com\/knowledgebase\/how-to-diagnose-when-a-global-plugin-isnt-updating-across-your-sites\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to diagnose when a Global Plugin isn&#039;t updating across your sites - Managed Hosting Platform for WordPress\" \/>\n<meta property=\"og:description\" content=\"Ensuring that plugins are updated across all your WordPress sites is crucial for maintaining security and performance. 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