{"id":388,"date":"2021-04-14T07:22:11","date_gmt":"2021-04-14T07:22:11","guid":{"rendered":"https:\/\/www.wpstaq.com\/?page_id=388"},"modified":"2026-01-30T03:22:11","modified_gmt":"2026-01-30T03:22:11","slug":"support","status":"publish","type":"page","link":"https:\/\/www.wpstaq.com\/nz\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n        &#9776;\n                    <div class=\"fl-builder-content fl-builder-content-36353 fl-builder-template fl-builder-module-template fl-builder-global-templates-locked\" data-post-id=\"36353\"><div class=\"fl-module fl-module-photo fl-node-ezmocugr1b7x\" data-node=\"ezmocugr1b7x\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div role=\"figure\" class=\"fl-photo fl-photo-align-left\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t<div class=\"fl-photo-content fl-photo-img-png\">\n\t\t\t\t<a href=\"https:\/\/www.wpstaq.com\/support\/\" target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"fl-photo-img wp-image-36352 size-medium\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-300x76.png\" alt=\"staq-logo-docs\" height=\"76\" width=\"300\" title=\"staq-logo-docs\"  itemprop=\"image\" srcset=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-300x76.png 300w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-1024x260.png 1024w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs-768x195.png 768w, https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/07\/staq-logo-docs.png 1225w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n<\/div>\n<\/div>\n                    <div class=\"fl-builder-content fl-builder-content-36333 fl-builder-template fl-builder-module-template fl-builder-global-templates-locked\" data-post-id=\"36333\"><div class=\"fl-module fl-module-html fl-node-q4nd60ia7gm8 sticky-ek-color\" data-node=\"q4nd60ia7gm8\">\n\t<div class=\"fl-module-content fl-node-content\">\n\t\t<div class=\"fl-html\">\n\t<p class=\"kb-side-title\">Getting Started<\/p>\n\n<span class=\"kb-side-title-category\">Deployment<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/steps-to-minimise-or-avoid-downtime-when-taking-a-website-live\/\">Steps to Minimise or Avoid Downtime When Taking a Website Live<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/automate-permalink-structure-with-custom-deployment-script\/\">Automate Permalink Structure with Custom Deployment Script<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/integrating-git-with-staq\/\">Integrating Git for whole site environment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/create-site-wordpress-environment\/\">Create Site (WordPress environment)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-clone-an-existing-site-on-staq\/\">How to clone an existing site on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-create-a-staging-site\/\">How to create a staging site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-sync-a-staging-site-to-production\/\">How to sync a staging site to production<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-take-a-website-live\/\">How to take a website live (GoLive)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/go-live-with-a-subdomain\/\">Go Live with a subdomain<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/switch-an-existing-staq-site-to-a-brand-new-site\/\">Switch an existing Staq site to a brand new Staq site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/custom-deployment\/\">Customizing Deployment with CLI Commands<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Deployment - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/images-broken-in-slider-revolution-after-migration-or-cdn-deployment\/\">Images broken in Slider Revolution after migration or CDN deployment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/smart-slider-images-are-broken-after-taking-my-website-live\/\">Smart Slider images are broken after taking my website live<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Migrations<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/do-you-support-multi-sites\/\">Do you support Multi-Sites?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/can-i-use-my-own-migration-plugin-like-updraft\/\">Can I migrate a site to Staq using a third-party plugin?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-export-a-website-from-staq-to-your-own-hosting-environment\/\">How to export a website from Staq to your own hosting environment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/accessing-the-old-website-or-server-using-the-hosts-file\/\">Accessing the Old Website or Server Using the Hosts File<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-migrate-a-site-to-staq\/\">How to migrate a site to Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/when-a-migration-fails\/\">When a migration fails<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Staging<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-create-a-staging-site\/\">How to create a staging site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-sync-a-staging-site-to-production\/\">How to sync a staging site to production<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/transitioning-changes-from-staging-to-live-a-guide-to-synced-modifications\/\">Transitioning Changes from Staging to Live: A Guide to Synced Modifications<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/putting-a-live-site-back-into-dev-mode\/\">Putting a Live Site back into Dev Mode<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Site Management<\/p>\n\n<span class=\"kb-side-title-category\">Backups<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/creating-backups\/\">Creating Backups<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/restoring-a-backup\/\">Restoring a backup<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-download-your-backup-files\/\">How to download your backup files<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/why-dont-i-see-backups-for-a-particular-day\/\">Why Don&#8217;t I See Backups for a Particular Day?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-we-backup-plugins-themes-comprehensive-guide\/\">How our backup system works (comprehensive guide)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Client Reporting<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-client-pdf-reports\/\">How to setup Client PDF Reports<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/managing-overage-costs-and-alerts-on-staq\/\">Managing Overage Costs and Alerts on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/organizing-websites-with-labels-in-staq\/\">Organizing Websites with Labels in Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Passwords<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-reset-website-password\/\">How to Reset Your Password Inside Staq Panel<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-bulk-reset-website-credentials\/\">How to Bulk Reset Website Credentials<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/resetting-password-inside-staq-doesnt-work\/\">Resetting Password Inside Staq Doesn&#8217;t Work<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/understanding-staqs-one-click-wordpress-login-feature\/\">One-Click WordPress Login Feature<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enabling-popups-for-1-click-wordpress-access-in-supported-browsers\/\">Enabling Popups for 1-Click WordPress Access in Supported Browsers<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugin Automation<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/wordpress-automatic-plugin-updater\/\">Enable automatic plugin and theme updates with regression testing and auto rollback<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-manually-update-plugins-themes-faster-using-staq-plugin-manager\/\">How to manually update Plugins\/Themes faster using Staq Plugin Manager<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-deactivate-or-delete-a-plugin-across-multiple-sites\/\">How to Deactivate or Delete a Plugin Across Multiple Sites<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/update-plugins-themes-1-click-to-update-everything\/\">Update Plugins\/Themes: 1-Click to update everything<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugin Management - Global<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-update-plugins-across-all-sites-globally\/\">How to install or update Plugins\/Themes across all sites (globally)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-global-plugins-to-manage-plugins-at-scale\/\">How to use Global Plugins to manage plugins at scale<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/convert-plugins-into-global-plugins-with-a-single-click\/\">Convert plugins into Global Plugins with a single click<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-enable-maintenance-mode\/\">How to enable Maintenance Mode<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/installing-a-plugin-on-multiple-websites-at-once\/\">Installing a plugin on multiple websites at once<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/plugin-theme-update-status-via-email-notification\/\">Plugin\/Theme Update Status via Email Notification<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/troubleshooting-update-failed-download-failed-error\/\">Troubleshooting &#8220;Update Failed: Download Failed&#8221; Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/why-some-plugins-may-not-automatically-update\/\">Why some plugins may not automatically update<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/my-plugins-are-not-updating-inside-wordpress\/\">My Plugins are not updating inside WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/i-cannot-access-the-backend-of-wordpress\/\">I cannot access the backend of WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-fix-briefly-unavailable-for-scheduled-maintenance-issue-after-site-update\/\">How to Fix &#8220;Briefly Unavailable for Scheduled Maintenance&#8221; Issue After Site Update<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/failed-to-parse-the-package-metadata-how-to-fix\/\">Failed to Parse the Package Metadata: How to Fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-diagnose-when-a-global-plugin-isnt-updating-across-your-sites\/\">How to diagnose when a Global Plugin isn&#8217;t updating across your sites<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - General<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/the-uploaded-file-exceeds-the-upload_max_filesize-directive-in-php-ini\/\">The uploaded file exceeds the upload_max_filesize directive in php.ini<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/force-deactivation-of-plugin-theme\/\">Force deactivation of plugin\/theme<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-edit-plugins-themes-using-a-file-manager-editor\/\">How to edit plugins\/themes using a file manager editor<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-does-regression-testing-work-with-plugin-theme-updates\/\">How does regression testing work with Plugin\/Theme updates?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-install-plugin-dependencies-via-composer\/\">How to install plugin dependencies via Composer?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - Git<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/failed-to-parse-the-package-metadata-how-to-fix\/\">Failed to Parse the Package Metadata: How to Fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-bitbucket-with-staq\/\">How to setup Bitbucket with Staq (plugin\/theme only)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-github-with-staq\/\">How to setup Github with Staq (plugin\/theme only)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Plugins & Themes - Logs<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-view-plugin-theme-update-history\/\">How to view Plugin\/Theme Update History<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Must Install<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/understanding-the-functionality-of-must-install-for-plugins-in-staq-global-plugins\/\">Understanding the Functionality of &#8220;Must-Install&#8221; for plugins in Staq Global Plugins<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">White Label<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-replace-staq-hosting-plugin-inside-wordpress-with-my-brand\/\">How to replace &#8220;Staq Hosting&#8221; plugin inside WordPress with my brand<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/setup-agency-smtp\/\">Custom SMTP to send automated emails from Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">WordPress Updates<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/wp-version\/\">Update or Change WordPress Version<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Caching & Performance<\/p>\n\n<span class=\"kb-side-title-category\">Caching<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enable-disable-automatic-cache-clearing\/\">Enable\/Disable Automatic Cache Clearing<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-clear-the-cache-for-a-selected-number-of-pages-regularly\/\">How to clear the cache for a selected number of pages regularly<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/disable-optimizer-tool-for-certain-pages\/\">Disable Optimizer tool for certain pages<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-the-staq-cache-preload-works\/\">How the Staq Cache Preload works<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-cache-a-url-with-a-query-string\/\">How to cache a URL with a query string<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enhancing-site-performance-with-staq-cache-a-guide-to-multi-parameter-caching\/\">Staq Cache &#8211; Caching Dynamic Information<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/configure-cache\/\">Configure Staq Cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-clear-cache-of-all-sites\/\">How to clear cache of all sites in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/why-staq-cache-is-the-most-optimal-caching-solution-to-use\/\">Why Staq cache is the most optimal caching solution to use<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cli-commands-for-staq-cache\/\">CLI commands for Staq cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/disable-cache\/\">Disable Staq Cache<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - Blogs\/Articles<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/published-blog-article-not-showing-on-cached-page\/\">Published Blog\/Article not showing on cached page<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/litespeed-cache-settings\/\">Issues migrating to Staq because of LiteSpeed Cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/my-website-design-is-broken\/\">My website design\/layout is broken<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-know-when-a-page-is-cached\/\">How to know when a page is cached and how to diagnose it if it isn&#8217;t<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/nonce-and-cache-ttl\/\">Nonce and Cache TTL<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/fixing-media-error-formats-not-supported-or-sources-not-found-on-videos\/\">Fixing &#8220;Media Error: Format(s) Not Supported or Source(s) Not Found&#8221; on Videos<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - Git<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/clear-cache-automatically-when-using-a-git-repository\/\">Clear Cache automatically when using a Git Repository<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Caching - WooCommerce<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enhancing-site-performance-with-staq-cache-a-guide-to-multi-parameter-caching\/\">Staq Cache &#8211; Caching Dynamic Information<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Redis<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-enable-redis-object-caching\/\">How to enable\/disable Redis Object Caching<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-does-redis-object-cache-work-on-staq\/\">How does Redis Object Cache work on Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Optimize & Scale<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cost-optimization-strategies\/\">Cost Optimization Strategies<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/assessing-memory-and-php-worker-resources\/\">Assessing Memory and PHP Worker Resources<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-optimize-autoloaded-options-in-wordpress-for-better-performance\/\">How to Optimize Autoloaded Options in WordPress for Better Performance<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/setup-speed-optimization\/\">Setup Speed Optimization<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/disable-optimizer-tool-for-certain-pages\/\">Disable Optimizer tool for certain pages<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enhancing-core-web-vitals-what-web-development-processes-to-change\/\">Enhancing Core Web Vitals: What web development processes to change<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/elementor-maximise-pagespeed-insight-scores-with-these-settings\/\">Elementor: Maximise PageSpeed Insight scores with these settings<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-scale-a-wordpress-website-with-staq\/\">How to Scale a WordPress Website with Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-speed-up-the-backend-of-wordpress\/\">How to Speed Up the Backend of WordPress &#038; AJAX requests<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-increase-php-workers\/\">How to Increase PHP Workers<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Security<\/p>\n\n<span class=\"kb-side-title-category\">Security<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-change-the-wp-login-url\/\">How to Change the WP Login URL<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-enable-xml-rpc\/\">How to enable XML-RPC<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-enforces-hsts-by-default\/\">Staq enforces HSTS by default<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/sendgrid-ip-access-management\/\">SendGrid IP Access Management<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/unblocking-wordpress-rest-api-access\/\">Unblocking WordPress REST API Access<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/wordpress-2fa\/\">Enabling 2FA for WordPress Sites<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staqs-multi-layer-security-architecture\/\">Staq\u2019s Multi-Layer Security Architecture<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/content-security-error-from-browser\/\">Content Security Policy Error: Causes and Solutions<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enable-multi-factor-authentication-mfa-on-staq\/\">Enable Multi-Factor Authentication (MFA) on Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Security - Firewall<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-is-blocking-my-seo-tools\/\">Staq is blocking my SEO tools with 502 or 503 server errors<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-the-staq-firewall-system-works\/\">How the Staq Firewall system works<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/my-website-uptime-monitoring-is-showing-the-website-is-down-but-its-up-when-i-check\/\">My website uptime monitoring is showing the website is down but it&#8217;s up when I check?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/why-was-an-ip-address-blocked-by-staq-firewall\/\">Why was an IP address blocked by Staq Firewall?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-ban-an-ip-address-using-staq-firewall\/\">How to ban an IP Address using Staq Firewall<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-staq-firewall-blocks-bots-attacking-contact-forms\/\">How Staq Firewall Blocks Bots Attacking Contact Forms<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-block-a-countrys-ip-range\/\">How to block a country in the firewall<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cloudflare-520-error\/\">Cloudflare 520 or 521 error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-stop-ddos-attacks\/\">How to stop DDoS attacks<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-configure-the-max-login-attempts-firewall\/\">How to configure the Max Login Attempts (Firewall)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/block-wordpress-malicious-comments\/\">How we block malicious comments submitted by bots<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staqs-multi-layer-security-architecture\/\">Staq\u2019s Multi-Layer Security Architecture<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/unban-ip-in-firewall-from-the-staq-interface-via-wp-cli\/\">Service Unavailable \/ 503 Error code and how to fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-whitelist-an-ip-address\/\">How to whitelist an IP address<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">SMTP, CDN & DNS<\/p>\n\n<span class=\"kb-side-title-category\">SMTP<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/smtp\/\">How to setup SMTP?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/maintaining-wp-mail-smtp-pro-settings-after-upgrade\/\">Installing &#8220;WP Mail SMTP Pro&#8221;<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-gmail-as-an-smtp-service-in-wordpress\/\">How to use Gmail as an SMTP service in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/diagnosing-smtp-email-connection\/\">Diagnosing SMTP \/ Email Connection, Receiving Emails<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/override-specific-smtp-globals\/\">Override Specific SMTP Global Settings<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/integrating-sendgrid-with-staq\/\">SendGrid Integration<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/setup-agency-smtp\/\">Custom SMTP to send automated emails from Staq<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">SendGrid<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/integrating-sendgrid-with-staq\/\">SendGrid Integration<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/sendgrid-ip-access-management\/\">SendGrid IP Access Management<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/remove-cdn\/\">Remove CDN<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-next-gen-cdn-vs-traditional-cdn-vs-cloudflare\/\">Staq Next-Gen CDN vs Traditional CDN vs Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN - AWS<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-cdn\/\">How to setup Staq Traditional CDN<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enable-next-gen-cdn-instructions\/\">Enable Next-Gen CDN Instructions<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/increase-cdn-invalidations-daily-limit\/\">Increase CDN CloudFront invalidations daily limit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/images-do-not-show-when-im-logged-out\/\">Images do not show when I&#8217;m logged out<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/exclude-paths-from-next-gen-cdn-cache\/\">Exclude Paths from Next-Gen CDN Cache<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-next-gen-cdn-vs-traditional-cdn-vs-cloudflare\/\">Staq Next-Gen CDN vs Traditional CDN vs Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN - Cloudflare<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-stop-ddos-attacks\/\">How to stop DDoS attacks<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-cloudflare-proxy-with-a-staq-hosted-site\/\">How to use Cloudflare Proxy with a Staq hosted site<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/integrating-cloudflare-with-staq\/\">Integrating Cloudflare with Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-enable-cloudflare-cdn\/\">How to enable Cloudflare CDN on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-next-gen-cdn-vs-traditional-cdn-vs-cloudflare\/\">Staq Next-Gen CDN vs Traditional CDN vs Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-disable-cloudflare\/\">How to disable Cloudflare<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CDN - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cdn-cache-not-clearing-after-changes-to-plugin-theme\/\">CDN cache not clearing after changes to plugin\/theme<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/is-my-site-loading-from-aws-cloudfront\/\">Is my site loading from AWS CloudFront?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-next-gen-cdn-one-or-more-cname-already-associated-with-resource\/\">Staq Next-Gen CDN: One or more CNAME already associated with resource<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cdn-issue-and-how-to-diagnose-and-rectify\/\">CDN issue and how to diagnose and rectify<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/err_ssl_version_or_cipher_mismatch-with-cloudflare\/\">ERR_SSL_VERSION_OR_CIPHER_MISMATCH with Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/traditional-cdn-failed-to-deploy-due-to-ssl-validation-caa-error\/\">Traditional CDN Failed to Deploy Due to SSL Validation (CAA Error)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Domains & DNS<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-add-ns-records-for-subdomains-on-staq\/\">How to Add NS Records for Subdomains on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/dns-is-not-resolving\/\">DNS is not resolving<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/where-you-access-the-a-record-or-ns-record\/\">Where you access the A record or NS Record<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-add-google-or-office365-mx-records-to-staq-dns\/\">How to add Google or Office365 MX records to Staq DNS<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/resolving-localized-issues-caused-by-hardcoded-ip-addresses-in-the-hosts-file\/\">Resolving Localized Issues Caused by Hardcoded IP Addresses in the Hosts File<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/txt-record-in-dns-characterstringtoolong\/\">TXT record in DNS &#8211; CharacterStringTooLong<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-move-the-dns-across-to-staq-when-the-site-is-already-hosted-on-staq\/\">How to move the DNS across to Staq when the site is already hosted on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-enable-instant-dns-propogation\/\">How to enable instant DNS Propogation<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/switching-dns-back-to-staq-and-now-the-site-doesnt-load\/\">Switching DNS back to Staq and now the site doesn&#8217;t load<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/it-company-says-they-want-to-move-dns-away-from-staq-what-should-i-say\/\">IT company says they want to move DNS away from Staq. What should I say?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/does-staq-sell-and-manage-domain-names\/\">Does Staq sell and manage domain names?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/dns-location-and-how-to-add-a-dns-entry\/\">DNS location and how to add a DNS entry<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/steps-to-minimise-or-avoid-downtime-when-taking-a-website-live\/\">Steps to Minimise or Avoid Downtime When Taking a Website Live<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Server & Tools<\/p>\n\n<span class=\"kb-side-title-category\">Analytics & Logs<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-track-a-sites-activity-history\/\">How to track a site&#8217;s activity history<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/someone-deactivated-a-plugin-what-logs-are-there\/\">Someone installed\/deactivated a plugin. What logs are there?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/server-logs\/\">Server Logs<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/why-staq-shows-more-human-visitors-than-google-analytics\/\">Why Staq Shows More \u201cHuman Visitors\u201d Than Google Analytics<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">CRON Jobs<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-a-cron-job-in-staq\/\">How to setup a Cron job in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/resolving-the-missed-schedule-issue-in-wordpress\/\">Resolving the &#8220;Missed Schedule&#8221; Issue in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-check-if-cron-jobs-are-working\/\">How to check if CRON jobs are working<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-clear-the-cache-for-a-selected-number-of-pages-regularly\/\">How to clear the cache for a selected number of pages regularly<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Database<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/import-a-third-party-sql-database-over-an-existing-website\/\">Import a third-party SQL database over an existing website<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-run-sql-queries\/\">Running SQL queries inside Staq Panel<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-staq-query-tool\/\">How to use Staq Query Tool to diagnose database queries<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/access-to-phpmyadmin\/\">Access to phpMyAdmin \/ database<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/sql-query-to-delete-entire-woocommerce-products-in-one-hit\/\">SQL query to delete entire WooCommerce products in one hit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/images-broken-in-slider-revolution-after-migration-or-cdn-deployment\/\">Images broken in Slider Revolution after migration or CDN deployment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-do-a-search-replace\/\">How to do a Search &#038; Replace<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-download-your-backup-files\/\">How to download your backup files<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Debug Tool<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-debug-an-issue\/\">How to debug an issue<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-debug-slow-queries\/\">My Website is Slow &#8211; How to Debug<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/troubleshooting-import-process-errors-in-wordpress\/\">Troubleshooting Import Process Errors in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-staq-debug-for-troubleshooting-issues\/\">How to Use Staq Debug for Troubleshooting Issues<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Git<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/integrating-git-with-staq\/\">Integrating Git for whole site environment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-bitbucket-with-staq\/\">How to setup Bitbucket with Staq (plugin\/theme only)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-setup-github-with-staq\/\">How to setup Github with Staq (plugin\/theme only)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Monitoring<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/my-website-uptime-monitoring-is-showing-the-website-is-down-but-its-up-when-i-check\/\">My website uptime monitoring is showing the website is down but it&#8217;s up when I check?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">PHP Settings<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/increasing-server-memory\/\">Increasing Server Memory<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-increase-php-max-input-vars-limit\/\">How to Increase PHP Max Input Vars Limit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/increase-max-file-upload-limit\/\">Increase Max File Upload limit<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/the-server-cannot-process-the-image\/\">The server cannot process the image<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/increase-max-request-timeout\/\">Increase Max Request Timeout<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/php7-4\/\">Does Staq still support PHP 7.4?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-upgrade-to-php8\/\">How to downgrade or upgrade to PHP version<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-increase-php-workers\/\">How to Increase PHP Workers<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Redirects<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/setup-domain-redirects\/\">Setup Domain Redirects<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/server-redirects\/\">Server Redirects<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/seo-301-redirect\/\">SEO 301 Redirect<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-handle-regex-redirects-with-query-parameters-in-wordpress\/\">How to Handle Regex Redirects with Query Parameters in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-serve-static-html-files-alongside-your-wordpress-site\/\">How to Serve Static HTML Files Alongside Your WordPress Site<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">SEO Tools<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-is-blocking-my-seo-tools\/\">Staq is blocking my SEO tools with 502 or 503 server errors<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/robots-txt-file-managing-the-default-file\/\">Robots.txt file &#8211; managing the default file<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Server Errors<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/server-500-error-in-browser-how-to-fix\/\">Server 500 error in browser. How to fix<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/403-server-error\/\">403 Server Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/too-many-requests-with-error-code-429\/\">Too Many Requests with Error Code 429<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-fix-access-control-allow-origin-issue\/\">How to fix Access-Control-Allow-Origin issue<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cloudflare-520-error\/\">Cloudflare 520 or 521 error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/troubleshooting-import-process-errors-in-wordpress\/\">Troubleshooting Import Process Errors in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/504-gateway-time-out-error\/\">504 Gateway Time-out error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/error-1000-on-cloudflare\/\">Error 1000 on Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/fixing-cors-errors\/\">Fixing CORS Errors<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/502-gateway-error\/\">502 Gateway error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/fixing-mime-type-errors-preventing-styles-and-fonts-from-loading\/\">Fixing MIME-Type Errors Preventing Styles and Fonts from Loading<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/unban-ip-in-firewall-from-the-staq-interface-via-wp-cli\/\">Service Unavailable \/ 503 Error code and how to fix<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">sFTP<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/ftp-access\/\">FTP Access<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/troubleshooting-ftp-access-issues\/\">Troubleshooting FTP Access Issues<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">SSL<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/ssl-is-not-generating\/\">SSL Is Not Generating<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/403-server-error\/\">403 Server Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-add-a-custom-ssl\/\">How to add a custom SSL<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/err_ssl_version_or_cipher_mismatch-with-cloudflare\/\">ERR_SSL_VERSION_OR_CIPHER_MISMATCH with Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/steps-to-minimise-or-avoid-downtime-when-taking-a-website-live\/\">Steps to Minimise or Avoid Downtime When Taking a Website Live<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/error-1000-on-cloudflare\/\">Error 1000 on Cloudflare<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-ssl-certificates-work-on-staq\/\">How SSL Certificates Work on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-create-a-custom-ssl-certificate\/\">How to create a custom SSL certificate<\/a><\/li><\/ul>\n\n\n<p class=\"kb-side-title\">Staq Billing<\/p>\n\n<span class=\"kb-side-title-category\">Staq Billing > Account<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/invoice-breakdown-and-viewing-excess-charges\/\">Invoice breakdown and viewing excess charges<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-view-invoices\/\">How to view invoices (Agency Invoice)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-update-your-credit-card-agency-account-holder-only\/\">How to update your credit card (Agency account holder only)<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Staq Billing > Client<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/assigning-a-customer-to-your-agency-custom-plan\/\">Assigning a Client to your agency custom plan<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/amending-your-customers-details-on-file\/\">Amending Your Client&#8217;s Details on File<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-determine-the-reason-for-a-clients-payment-failure\/\">How to Determine the Reason for a Client&#8217;s Payment Failure<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-add-update-clients-credit-card\/\">How to add\/update client&#8217;s credit card<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-resolve-a-user-with-the-specified-email-already-exists-error\/\">How to Resolve &#8220;A User with the Specified Email Already Exists&#8221; Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-track-customer-invoices\/\">How to view historical client invoices<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-create-a-customer-and-request-for-credit-card-details\/\">How to create a client and request for credit card details<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Staq Billing > Setup<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/adding-a-custom-terms-and-conditions-for-your-clients-digital-agency-pov\/\">Adding a custom terms and conditions for your clients (digital agency POV)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/changing-currency-when-using-staq-billing-to-charge-clients\/\">Changing currency when using Staq Billing to charge clients<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/customise-automated-emails-to-your-customers\/\">Customise automated emails to your clients<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/step-by-step-instructions-staq-billing\/\">Step-by-step instructions in setting up your automated billing to charge your clients hosting fees<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Media<\/p>\n\n<span class=\"kb-side-title-category\">Media<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/the-server-cannot-process-the-image\/\">The server cannot process the image<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/sorry-you-are-not-allowed-to-upload-this-file-type\/\">Sorry, you are not allowed to upload this file type<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Media - Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/images-broken-in-slider-revolution-after-migration-or-cdn-deployment\/\">Images broken in Slider Revolution after migration or CDN deployment<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/images-do-not-show-when-im-logged-out\/\">Images do not show when I&#8217;m logged out<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/images-or-pdfs-showing-a-404-not-found-error\/\">Images or PDFs Showing a &#8220;404 Not Found&#8221; Error<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-disable-lazyload\/\">How to disable lazyload<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Media - Optimize<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/image-compression\/\">Image Optimization, Compression and WebP<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">Accounts & Billing<\/p>\n\n<span class=\"kb-side-title-category\">Accounts & Billing<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/renaming-your-website-in-staq\/\">Renaming Your Website in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/canceling-an-existing-site-subscription-and-assigning-it-to-a-new-user\/\">Canceling an existing site subscription and assigning it to a new user<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/setup-agency-smtp\/\">Custom SMTP to send automated emails from Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/user-access-to-staq-platform\/\">User Access to Staq Platform<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/cost-optimization-strategies\/\">Cost Optimization Strategies<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/changing-the-time-throughout-staq-dashboard\/\">Changing the timezone throughout the Staq dashboard<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-see-when-dev-sites-will-incur-charges\/\">How to see when dev sites will incur charges<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-delete-a-site-in-staq\/\">How to unsubscribe or delete or cancel a site in Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/client-transfer\/\">Client Transfer<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/does-staq-offer-annual-billing\/\">Does Staq offer annual billing?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/pricing-how-does-staq-charge\/\">Pricing: How Does Staq Charge?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enable-multi-factor-authentication-mfa-on-staq\/\">Enable Multi-Factor Authentication (MFA) on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/enabling-popups-for-1-click-wordpress-access-in-supported-browsers\/\">Enabling Popups for 1-Click WordPress Access in Supported Browsers<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/putting-a-live-site-back-into-dev-mode\/\">Putting a Live Site back into Dev Mode<\/a><\/li><\/ul>\n\n<p class=\"kb-side-title\">General<\/p>\n\n<span class=\"kb-side-title-category\">WordPress Hosting<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-enable-xml-rpc\/\">How to enable XML-RPC<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/hosted-elsewhere-site-no-longer-hosted-on-staq-message\/\">Hosted elsewhere (Site no longer hosted on Staq) Message<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/robots-txt-file-managing-the-default-file\/\">Robots.txt file &#8211; managing the default file<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/staq-infrastructure-overview\/\">Staq Infrastructure Overview<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-edit-the-wp-config-php-file-on-staq\/\">How to edit the wp-config.php file on Staq<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/do-you-support-multi-sites\/\">Do you support Multi-Sites?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/do-we-offer-email-hosting\/\">Do we offer email hosting?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/is-sage-roots-compatible-with-staq\/\">Is Sage\/Roots compatible with Staq?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/do-you-provide-web-hosting-to-any-platform-or-just-wordpress\/\">Do You Provide Web Hosting to Any Platform or Just WordPress?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/do-you-provide-ssh-access\/\">Do You Provide SSH Access?<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/can-i-run-2-separate-wp-installs-on-the-same-domain\/\">Can I run 2 separate WP installs on the same domain?<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Website Diagnose<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/my-website-design-is-broken\/\">My website design\/layout is broken<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/website-is-down\/\">Website is down<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-staq-query-tool\/\">How to use Staq Query Tool to diagnose database queries<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-use-query-monitor-plugin\/\">How to use Query Monitor plugin<\/a><\/li><\/ul>\n\n<span class=\"kb-side-title-category\">Troubleshoot - Other<\/span>\n<ul class=\"pp-category__posts-list\"><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/iframe-not-showing-on-web-page\/\">iFrame not showing on web page<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/divi-theme-object-of-class-wp_post-could-not-be-converted-to-string\/\">Divi Theme: Object of class WP_Post could not be converted to string<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/how-to-fix-missing-icons-in-wordpress\/\">How to fix missing icons in WordPress<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/character-encoding-issues-non-english\/\">Character Encoding Issues (Non-English)<\/a><\/li><li class=\"pp-category__post-item\"><a href=\"https:\/\/www.wpstaq.com\/nz\/knowledgebase\/extend-the-wordpress-session-time-without-automatic-logging-out\/\">Extend the WordPress Session Time Without Automatic Logging Out<\/a><\/li><\/ul><\/div>\n\t<\/div>\n<\/div>\n<\/div>\n            <a href=\"https:\/\/www.wpstaq.com\">wpstaq.com<\/a>\n            <a href=\"https:\/\/www.wpstaq.com\/sign-up\">Sign Up<\/a>\n            <a href=\"https:\/\/app.wpstaq.com\">Login<\/a>\n            <h1>Welcome to our Support Center<\/h1>\n            <p>You can view or search our knowledge base articles or contact us using the methods below.<\/p>\n            <em>New: <\/em>  ask Staq AI tool support questions\n            <div id=\"support-ai-chatbot-container\" class=\"support-ai-chatbot\">\n    <div class=\"support-ai-chatbot-window\">\n        <div id=\"support-ai-chatbot-messages\" class=\"support-ai-chatbot-messages\"><\/div>\n        \n        <div id=\"support-screenshotModal\" class=\"support-modal\">\n            <span class=\"close\" onclick=\"supportCloseModal()\">&times;<\/span>\n            <img class=\"support-modal-content\" id=\"support-modalImage\">\n            <span class=\"support-nav-btn support-prev-btn\" onclick=\"supportNavigateImage(-1)\">&#10094;<\/span>\n            <span class=\"support-nav-btn support-next-btn\" onclick=\"supportNavigateImage(1)\">&#10095;<\/span>\n        <\/div>\n        \n        <div class=\"support-chat-input-container support-ai-chatbot-input-container\" id=\"support-chat-input-container\">\n            <div class=\"support-ai-chatbot-input\">\n                <textarea\n                    id=\"support-ai-chatbot-input\"\n                    placeholder=\"Type your question. Powered by AI\"\n                    aria-label=\"Chat message\"\n                    rows=\"1\"\n                    class=\"auto-expand\"\n                ><\/textarea>\n\n                <label for=\"supportScreenshotInput\" class=\"support-attach-button\">\n                    <svg class=\"support-attach-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#2563eb\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                    <path d=\"M21.44 11.05l-9.19 9.19a6 6 0 0 1-8.49-8.49l9.19-9.19a4 4 0 0 1 5.66 5.66l-9.2 9.19a2 2 0 0 1-2.83-2.83l8.49-8.48\"><\/path>\n                    <\/svg>\n                <\/label>\n                <input type=\"file\" id=\"supportScreenshotInput\" accept=\"image\/*\" multiple>\n                \n                <button id=\"support-ai-chatbot-send\" aria-label=\"Send message\">\n                    <svg class=\"send-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#2563eb\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                    <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"><\/line>\n                    <polygon points=\"22 2 15 22 11 13 2 9 22 2\"><\/polygon>\n                    <\/svg>\n                <\/button>\n            <\/div>\n            <div class=\"support-attachments-container\">\n                <h3 class=\"support-attachments-title\">Attachments<\/h3>\n                <div class=\"support-attachments-list\"><\/div>\n                <div class=\"support-file-details\"><\/div>\n            <\/div>\n        <\/div>\n\n        <div id=\"support-ai-chatbot-loading\" class=\"support-ai-chatbot-loading\" style=\"display: none\">\n            Thinking<div class=\"loading-dots\"><span><\/span><span><\/span><span><\/span><\/div>\n        <\/div>\n        \n        <div id=\"support-input-warning-popup\" class=\"support-input-warning-popup\" style=\"display: none;\">\n            <div class=\"support-popup-content\">\n                <p>The more information you provide, the better the AI answer is<\/p>\n                <button id=\"support-popup-close\" class=\"support-popup-close\">Close<\/button>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n            <h2>Get in touch<\/h2>\n            <p>We&#8217;re here to help!<\/p>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/12\/technical-support-staq.png\" alt=\"Technical Support\"\/>\n                <h3>Support<\/h3>\n                <p>Receive a response starting from 60 seconds.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/support-ticket-ai\/\">Request Support<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/12\/sales-enquiry.png\" alt=\"Sales Support\"\/>\n                <h3>Sales Enquiry<\/h3>\n                <p>Tailored solutions to drive growth for agencies and enterprise users.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/sales-enquiry\/\">Enquire<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/12\/suggest-feature.png\" alt=\"Suggest Feature\"\/>\n                <h3>Suggest A Feature<\/h3>\n                <p>Have a suggested feature that will elevate your Staq experience?<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/suggest-a-feature\/\">Suggest Feature<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/04\/zoom-staq-1.png\" alt=\"Book Call\"\/>\n                <h3>Book A Call<\/h3>\n                <p>Let&#8217;s connect and see how we can help you.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/book-demo\/\">Book Call<\/a>\n                <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/04\/wordpress-migration-1.png\" alt=\"WordPress Migrations\"\/>\n                <h3>Site Migrations<\/h3>\n                <p>Request a single or bulk migration to Staq.<\/p>\n                <a href=\"https:\/\/www.wpstaq.com\/select-migration\/\">Migrate Me<\/a>\n            <!---->\n            <!--    <img decoding=\"async\" src=\"https:\/\/www.wpstaq.com\/wp-content\/uploads\/2024\/04\/livechat-staq-1.png\" alt=\"LiveChat Support\"\/>-->\n            <!--    <h3>LiveChat<\/h3>-->\n            <!--    <p>Do you have a sales inquiry or a critical technical issue?<\/p>-->\n            <!--    <a href=\"https:\/\/www.wpstaq.com\/livechat\/\">Let's Chat<\/a>-->\n            <!---->\n\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re experiencing issues where WordPress logs you out too frequently or gives 400 errors when saving pages, you may need to extend the session time to prevent automatic logouts. This article explains how to modify your WordPress session duration to keep users logged in for a longer period by adjusting the authentication cookie expiration&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-388","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Managed Hosting Platform for WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wpstaq.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Managed Hosting Platform for WordPress\" \/>\n<meta property=\"og:description\" content=\"&#9776; wpstaq.com Sign Up Login Welcome to our Support Center You can view or search our knowledge base articles or contact us using the methods below. 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