{"id":36940,"date":"2024-12-10T06:23:49","date_gmt":"2024-12-10T06:23:49","guid":{"rendered":"https:\/\/www.wpstaq.com\/?post_type=knowledgebase&p=36940"},"modified":"2024-12-10T06:23:49","modified_gmt":"2024-12-10T06:23:49","slug":"504-gateway-time-out-error","status":"publish","type":"knowledgebase","link":"https:\/\/www.wpstaq.com\/sg\/knowledgebase\/504-gateway-time-out-error\/","title":{"rendered":"504 Gateway Time-out error"},"content":{"rendered":"

A 504 Gateway Time-out error<\/strong> typically occurs when your website’s PHP workers are overwhelmed and unable to process requests. Each hosting plan on Staq is assigned 10 PHP workers by default, which is usually sufficient for most websites. However, certain plugins or configurations can cause PHP workers to hit their maximum capacity, resulting in this error.<\/p>\n

PHP Workers Assessment<\/h2>\n

To assess how many PHP Workers a particular site has, in Staq Panel, under Advanced, click PHP Config<\/strong> and you’ll see the value under\u00a0Max PHP Workers<\/strong>.<\/p>\n

In order to see if PHP Workers have hit their limits, go to the site’s Staq Panel and under Metrics, click\u00a0PHP Workers<\/strong>. Then select Hourly > 3 followed by Parallel PHP Workers<\/strong>:<\/p>\n

If the site’s default is 10, in the graph below, you can see that it’s hitting its limit.<\/p>\n

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Common Causes<\/h2>\n

The common causes of a site hitting maximum PHP Workers are listed below but not limited to:<\/p>\n