Staq Panel
Can I have access to cPanel?
Staq does not use cPanel. However, we’ve created our equivalent of cPanel which is called Staq Panel. The Staq Panel interface has all the features…
Changing the timezone throughout the Staq dashboard
Issue The time of backups, user activities and etc do not show in my local timezone. How can I change the timezone? Solution In Staq,…
CLI commands for Staq cache
Scenario This knowledge base articles applies in the even that you wish to clear the cache for an individual page on a periodic period without…
Create Site (WordPress environment)
Deploy a brand new WordPress site It’s very intuitive and easy to create the WordPress environment on Staq. All you have to do is go…
Do You Provide SSH Access?
At Staq, our primary focus is on providing an enhanced user experience. Instead of offering SSH access, which often caters to more technically inclined users,…
Enabling Popups for 1-Click WordPress Access in Supported Browsers
Staq offers a seamless one-click WordPress access feature for users, but it requires enabling popups in supported browsers. This knowledge base article provides step-by-step instructions…
FTP Access
FTP is typically used to have access to the server to: access files and folders inside the WordPress website access to server files. If you…
Go Live with a subdomain
Taking a subdomain live on Staq is streamlined and easy. It is achievable via the Staq interface in just a few clicks! Follow the steps…
How to check if CRON jobs are working
Issue How can I check if CRON jobs are working Solution If you’re not experienced in configuring CRON jobs, this guide is best to follow.…
How to clone an existing site on Staq
Cloning a WordPress site on Staq is a straightforward process that is particularly useful for creating template or blueprint sites, or duplicating an existing site…
How to create a staging site
Creating a staging site on Staq is a straightforward process that allows you to test changes without affecting your live website. This guide will walk…
How to edit plugins/themes using a file manager editor
For security reasons, Staq disables the direct editing of plugins and themes through the WordPress dashboard. Direct editing in the dashboard poses a significant security…
How to edit the wp-config.php file on Staq
Question I want to amend the wp-config.php file but cannot do this via sFTP. How can I do this? Solution Amending the wp-config.php file is…
How to Reset Your Password Inside Staq Panel
Resetting Your Password Using Staq Panel When you need to reset your password for your site on Staq, the process is straightforward: Navigate to your…
How to setup a Cron job in Staq
Cron jobs are essential for automating tasks in WordPress. The WordPress cron system is reliant on user interactions with the website. This means that scheduled…
How to take a website live
The entire process of taking a website live on Staq is streamlined and easy. It is achievable via the Staq interface with one click and…
How to track a site’s activity history
Within Staq Dashboard you can see the list of activities performed by your website’s users and receive insights as to what they have done. Simply…
Renaming Your Website in Staq
Renaming your website’s internal application name within Staq is a simple process. Follow these steps to update the label of your WordPress site: Websites Table…
Resetting Password Inside Staq Doesn’t Work
In some instances, when trying to reset your password from the Staq Panel on your website, you may encounter one of three errors. Here’s how…
Resolving the “Missed Schedule” Issue in WordPress
When managing a WordPress site, scheduling posts for future publication is a common practice. However, sometimes you might encounter the “Missed Schedule” issue, where a…
Setup Domain Redirects
How to Add Domains Adding domains to Staq is a straightforward process. This section will guide you through how to add your domains to the…
SSL Is Not Generating
If you’re having issues with your SSL certificate not generating, there could be several reasons why this might be happening. Here are some potential causes…
The server cannot process the image
Issue Did you get this error, The server cannot process the image. This can happen if the server is busy or does not have enough…
Troubleshooting FTP Access Issues
Introduction: From time to time, you may encounter issues when trying to connect to your site’s FTP via a file manager solution or a third-party…
Understanding Staq’s One-Click WordPress Login Feature
Staq offers a convenient one-click WordPress login feature that streamlines the login process for users. This knowledge base article provides insights into how the one-click…
Update or Change WordPress Version
Staq manages the rollout of WordPress core versions and files via Staq Panel. If you wish to downgrade or upgrade to the latest version of…
User Access to Staq Platform
As an admin user of Staq, you can provide access to your Staq dashboard with wide or limited privileges. Access can be granted blindly with…
