How to update your credit card (Agency account holder only)

This is for the account holder. It updates the card Staq charges this account. It does not change a client’s card. To send a client a link so they can update their own card, see How to create a client and request for credit card details.

Open Account

1. In the sidebar, click Account.
2. Click Credit Card Payment.

Open Add Card

1. Click Add Card.

Enter the card

1. Enter the card number, expiry date, and CVC.
2. Leave Default checked so Staq charges this card.
3. Tick I have read and accept the billing terms. Use Read billing terms if you want to open them first.
4. Click Add Card.

FAQ

I wanted to change a client card

This page is only the card for this account. To update a client’s card in Staq, see How to add or update a client’s credit card. To email the client a link instead, see How to create a client and request for credit card details.

What if a card is already on the account?

Add the new card and leave Default checked. Staq charges the default card. The previous card stays in the list until you delete it from that card’s menu.

Need some help?

Open a support ticket if the control is not in Staq, or the change does not save.