Server Logs

Introduction:

If you need to review your website logs for troubleshooting or monitoring purposes, you can access them through the Staq dashboard or directly via the server.

Here’s how:

Via Staq Panel

Step-by-step guide:

• Inside the Staq dashboard, go to the site’s Staq Panel.
• Click on ‘Debug‘:

Then, you can view all access logs relating to:

• Nginx Access
• Nginx Errors
• PHP-FPM Access
• WordPress
• Amazon CloudFront

Via Server

You can retrieve comprehensive server logs by downloading them via the server. To retrieve, use our Secure FTP service:

File Path of log files

Logs can be accessed and downloaded through SFTP, located in the /logs directory which sits on the root location of the website.

Available Log Types

1. Nginx Logs: Includes HTTP and HTTPS access and error logs, named as nginx.[http/https].[access/error].log.
2. PHP-FPM Logs: Captures all PHP access logs under php-fpm.access.log.
3. WordPress Logs: Available when the debugger is enabled from the Staq > Debug page, logged in debug.log.

Log Retention

• Rotation: Logs are rotated daily at 23:59 UTC, with a new file created for each day, appended with the date (YYYYMMDD).
• Duration: Logs are kept for 7 days before automatic deletion.